Customers of the National Electricity and Gas Company (Sonelgaz) will soon receive their invoice by phone message (SMS),” announced Energy Minister Mustapha Guitouni.
The official highlighted that the operation to allow customers check their invoices via SMS is ongoing, adding that this step is part of the process of digitizing Sonelgaz operation.
“An operation is underway to allow Sonelgaz customers to receive their invoice by SMS,” announced Mustapha Guitouni.
“Thanks to this transformation, customers will, among other things, know the amount of their bills by calling a toll free number managed by four centers located in Algiers, Oran, Constantine and Annaba,” pointed out the official.
“These centers will also allow clients to submit their benefit requests with a single call for immediate, interactive processing; sparing them a move to commercial and technical agencies. “, said the minister, stating that these various measures are aimed at the retention of the company’s clientele.
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